Privacy Policy

Last updated: [20/09/2024 ]

At Newgence Web Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us. We comply with the UK General Data Protection Regulation (GDPR) and all applicable data protection laws.

1. Information We Collect

We collect and process personal data that you voluntarily provide to us. This may include:

Personal Identification Information: Name, email address, phone number, and company name.
Website Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and cookies.

2. How We Use Your Information

We collect and use your personal data for the following purposes:

To provide and manage our web design and digital marketing services.
To communicate with you about your inquiries and projects.
To improve our website and services based on your feedback and preferences.
To comply with legal obligations and for security purposes.
To send you marketing communications, where you have consented.

3. Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your data. We rely on the following:

Performance of a Contract: To deliver services you have requested.
Consent: For sending marketing communications.
Legal Obligation: To comply with our legal obligations.
Legitimate Interest: For improving our services and ensuring the security of our website.

4. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in delivering services, such as hosting providers, payment processors, or IT service providers. These providers are bound by confidentiality agreements and are only permitted to use your data in accordance with our instructions.

We may also disclose your information if required by law or to protect the rights, property, or safety of Newgence Web Solutions, our clients, or others.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We regularly review our data retention policies to ensure compliance.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your data.
Right to Erasure: You can request the deletion of your personal data where it is no longer needed.
Right to Restrict Processing: You can ask us to limit the use of your personal data.
Right to Data Portability: You can request that we transfer your data to another service provider.
Right to Object: You can object to the processing of your data for certain purposes, such as marketing.
Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at team@newgence.co.uk.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data and protect it from unauthorized access, alteration, or disclosure. This includes secure storage systems and encrypted communications where applicable.

8. Cookies

Our website uses cookies to enhance your experience and analyze website traffic. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Newgence Web Solutions
103, Queen Anne Avenue
Bromley, BR2 0SE
team@newgence.co.uk
Phone: 07879 651732