Client Overview
Our Technician provides same-day assistance for home and business IT needs, from setting up new devices and installing software to repairing PCs, laptops, and Apple products. They also offer Wi-Fi troubleshooting, cyber security protection, and full system health checks to keep technology running smoothly. With over 15 years in business and strong credibility across Which?, Checkatrade, and Google, they approached us to create a new website that would modernise their online presence while retaining their distinctive caricature branding.

Our Approach
We built the new website with great care, enhancing the existing caricature design to maintain brand familiarity while giving it a fresh, professional look. The layout was redesigned to highlight all core services and demonstrate their expertise in handling both home and business IT requirements. We integrated visible trust signals by showcasing their excellent ratings on Which?, Checkatrade, and Google, and added a dedicated About Us page to highlight James Broomfield’s experience, professionalism, and customer recognition.

Results
The result is a modern, engaging website that perfectly blends character with credibility. The updated caricature and clear structure make the site memorable, while the inclusion of testimonials, accreditations, and service clarity enhances trust and customer confidence. Our Technician now has a strong online presence that reflects their professionalism and personal touch, reinforcing their position as a trusted IT support provider.